Mains Power Outage in Rugby

By | 09:11 18 January 2018

Our monitoring has alerted us to a loss of service for customers at Glebe Farm Industrial and Swift Valley Park. This is a main power outage that is being investigated by Western Power Distribution, who are advising the estimated time to fix is 11am. We will post further updates as we have them made available.

Service outage effecting multiple sites

By | 17:57 17 January 2018

Our monitoring has alerted us that we have lost service at the following sites: Dodwells Bridge Industrial Estate, Hinckley Warrens Industrial Estate Attleborough Industrial Estate We currently have engineers investigating and will provide updates as we have them.

Planned work notification – backhaul migrations affecting multiple cabinets

By | 14:57 16 January 2018

Maintenance start time: 19:00 30/01/18 Maintenance end time: 22:00 30/01/18 During the maintenance window stated above, a WarwickNet engineer will be working with our third-party fibre supplier to migrate the fibre backhaul circuits supplying several WarwickNet street cabinets.  This essential work has been scheduled as part of the decommissioning of one of our core network… Read More »

Planned work affecting VoIP customers and free wi-fi at UWSP

By | 17:29 12 January 2018

During the maintenance window below, VoIP customers will experience a brief loss of service.  The free wifi provided at UWSP will also experience an outage. Planned work start: 19:00 19/01/18 Planned work end: 20:00 19/01/18 This work has been scheduled to re-power some devices to provide continuity of service in the event of an extended… Read More »

Planned work notification – voip5.warwicknet.com server migration

By | 10:07 12 January 2018

Ref: WNPM-2018012301 Maintenance start time: 20:00 23/01/18 Maintenance end time: 21:00 23/01/18 During the maintenance window stated above, WarwickNet and our third party supplier will be working together to change the IP address that is used to serve multiple customer voice services to provide continued resiliency. For the vast majority of customers, this maintenance should… Read More »

Planned work notification – DSLAM upgrade at Binley Business Park (CMBIN76)

By | 22:33 08 January 2018

Maintenance start time: 10:00 18/02/18 Maintenance end time: 13:00 18/02/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAM serving customers at Binley Business Park (CMBIN76).  This upgrade will provide additional capacity at this site in addition to future services. All customer services fed from this DSLAM will lose connectivity… Read More »

Service outage affecting customers at multiple sites

By | 18:00 08 January 2018

We have been alerted to a loss of service affecting customers at the following sites: EMKIRKB38 (Hazelford Way Industrial Park) EMKIRKB44 (Sherwood Park) EMMNSFI165 (Enterprise Way) There do not appear to be any power issues in the area to explain this outage.  We are currently investigating and will update with more information when we have… Read More »