The University of Warwick IT Services will be performing maintenance on the HRI site on Friday 1st August between 07:00 and 09:00. They have advised us that services to customers on the HRI site will be impacted. We do not anticipate any impact on customers not on the HRI site. WarwickNet engineers are planning to… Read More »
We are currently experiencing a failure of our fibre between the University of Warwick and HRI. Our engineers have notified the fibre provider and they are investigating. UPDATE (16:15, 16/07/13) – It appears that the fault is on the BT LES link between our POP and the Wellesbourne site. BT are currently investigating the problem,… Read More »
10/7/2013 – 22:00 – DSLAM FW Upgrade Our vendor has advised us to apply a firmware upgrade to our DSLAM at Coventry Business Park, this will mean a service outage of approximately 5 minutes. Apologies for the late notice and any inconvenience caused. 22:25 – This work has been completed successfully.
We appear to have suffered an outage affecting our Shilton POP – an engineeer is en route to investigate, but early indiciations suggest that this might be due to a power outage affecting the cabinet. We will update with more information as soon as we have it. UPDATE: The engineer has arrived onsite and has… Read More »
We are again experiencing issues with our upstream VOIP provider with a number of customers reporting problems with making calls, however inboud calls appear to be fine. We are investigating and will report back shortly. Update – this issue has now been resolved and all phones should be operating as expected. We would like to… Read More »