We have been advised that electrical work will be taking place at Stoneleigh on 28/11/13. These works may disrupt power to our POP, however our equipment should be unaffected as it is protected by a UPS and we have the facility to deploy a generator on-site to ensure continuity of service. However this period should… Read More »
The BT EAD circuit that feeds Hatton Technology Park is currently down – we believe that this is due to a power-related issue. An engineer is en route to investigate. UPDATE (10:07): It has been confirmed that this is an electrical problem, confined to the building that our NTE equipment is housed in. A main… Read More »
19/11/2013 – 17:00 We are currently experiencing an issue with outbound calls on our VOIP platform. Customers are unable to make outbound calls, inbound calls and internal calls are unaffected. We have escalated with our provider. Apologies for any inconvenience caused. Regards… Ben Update: 17:11 We have been informed by our provider that the issue… Read More »
At 06/11/2013 03:00 we plan to reboot our core switch in Interxion Brick Lane, in order to reconfigure it to cope with growing internet routing table size. We expect customers directly served from this location will experience an outage of approximately 15 minutes. Thanks for your understanding. Update: This work is now complete.
Saturday 9th November – 9am to 12pm During the above timeslot we will be carrying out maintenance on our Coventry City Centre POP. The work involved will be: 1) Upgrading an existing ethernet line card to 48 ports, to give us additional port capacity. 2) Installing a 10Gbit/s line card to extend our 10G core… Read More »