Monthly Archives: November 2014

Power outage Coventry

By | 12:26 23 November 2014

We are currently experiencing a power outage at our Coventry City Centre POP. Engineers are on-site and we expect resolution imminently. Update 12.33 – power is now restored and all services are coming back on-line, we will continue to monitor, we apologise for any inconvenience caused.

LONAP instability causing slow internet browsing and connectivity issues

By | 15:10 19 November 2014

[UPDATE 17:10]: Following an extended period of stability, we have re-enabled our peering at LONAP.  Please report any issues to our support team. [UPDATE 15:45]: An announcement has been posted to the LONAP members list explaining the cause of the outage – the exchange is now believed to be stable, however we are awaiting further… Read More »

VoIP platform upgrades & maintenance

By | 09:20 06 November 2014

We are performing system maintenance and software upgrades on our VoIP platform on Saturday 8th November.  The work will commence at 23:00 and will involve some brief downtime whilst the PBXs are being updated.  Once they are back online, the handsets should automatically re-register (this may take up to an hour depending on the time… Read More »