Monthly Archives: February 2015

VoIP – Inbound call fault

By | 08:55 17 February 2015

We are currently investigating a fault with inbound calls on our VoIP service. We have raised the fault with our PBX partner who advised the issue is with the carrier service, however not all calls are being effected. The fault has been raised with the carrier and we will provide updates as we receive them.… Read More »

Electrical Works – Shilton Industrial Estate

By | 19:08 16 February 2015

We have been informed by Western Power that they will be under taking maintenance work to upgrade some equipment during the timeframe stated below. This maintenance work may cause a loss of power to our POP at shilton. Planned Work Start (Local UK): 21/02/2015 09:00 Planned Work End (Local UK): 21/02/2015 11:30

Tanshire Business Park – intermittent loss of service

By | 14:49 16 February 2015

[UPDATE 16:35] – Virgin Media have confirmed that this is due to a network issue in the Guildford area, which is being investigated. [UPDATE: 15:40] – This service now appears stable again, we are awaiting feedback from Virgin Media regarding the cause of the issue.  We will continue to monitor the circuit. Our monitoring has… Read More »

Planned Maintenance – Stoneleigh Park

By | 09:42 13 February 2015

During the time frame stated below a WarwickNet engineer will be upgrading our DLSAM at Stoneleigh Park to improve performance throughout the site. This work will incur a loss of service at some point during the maintenance window whilst WarwickNet engineers complete the work. We do not anticipate this loss to be longer than 10 minutes. Planned Work Ref:… Read More »

Planned Maintenance – Shilton Industrial Estate

By | 15:14 10 February 2015

During the time frame stated below a WarwickNet engineer will be replacing a damaged cable within our street cabinet at Shilton Industrial Estate. This maintenance work will cause a brief loss of service whilst the new cable is connected. Planned Work Ref: WN12022015 Planned Work Start (Local UK): 12/02/2015 20:00 Planned Work End (Local UK):… Read More »

Planned Maintenance Work – Cranmore Business Park

By | 18:09 05 February 2015

During the timeframe stated below, Western Power will be replacing the power feeds at two of our street cabinets at Cranmore Business Park. Planned Work Start (Local UK): 6/02/2015 10:00 Planned Work End (Local UK): 6/02/2015 12:00 The effected cabinets will run off a backup generator whilst the work takes place. There will be a… Read More »

Planned Maintenance – Network Expansion

By | 11:44 03 February 2015

In the time frame stated below our engineers will be replacing hardware at our Westwood cabinet. This work will provide us with extra capacity on the business park along with some additional features offered by the new equipment. Planned Work Ref: WN07022015 Planned Work Start (Local UK): 7/02/2015 10:00 Planned Work End (Local UK): 7/02/2015… Read More »