Monthly Archives: February 2015

VoIP – Inbound call fault

By | 08:55 17 February 2015

We are currently investigating a fault with inbound calls on our VoIP service. We have raised the fault with our PBX partner who advised the issue is with the carrier service, however not all calls are being effected. The fault has been raised with the carrier and we will provide updates as we receive them.… Read More »

Tanshire Business Park – intermittent loss of service

By | 14:49 16 February 2015

[UPDATE 16:35] – Virgin Media have confirmed that this is due to a network issue in the Guildford area, which is being investigated. [UPDATE: 15:40] – This service now appears stable again, we are awaiting feedback from Virgin Media regarding the cause of the issue.  We will continue to monitor the circuit. Our monitoring has… Read More »

Planned Maintenance – Stoneleigh Park

By | 09:42 13 February 2015

During the time frame stated below a WarwickNet engineer will be upgrading our DLSAM at Stoneleigh Park to improve performance throughout the site. This work will incur a loss of service at some point during the maintenance window whilst WarwickNet engineers complete the work. We do not anticipate this loss to be longer than 10 minutes. Planned Work Ref:… Read More »

Planned maintenance – Lumonics House, Valiant Office Suites

By | 17:39 10 February 2015

Due to the expansion of Valiant Office Suites our engineers will be undertaking essential maintenance work to increase the capacity of our POP at Lumonics House in the time frame stated below. Planned Work Ref: WN17022015 Planned Work Start (Local UK): 17/02/2015 18:00 Planned Work End (Local UK): 17/02/2015 22:00 There will be a loss… Read More »

Planned Maintenance Work – Cranmore Business Park

By | 18:09 05 February 2015

During the timeframe stated below, Western Power will be replacing the power feeds at two of our street cabinets at Cranmore Business Park. Planned Work Start (Local UK): 6/02/2015 10:00 Planned Work End (Local UK): 6/02/2015 12:00 The effected cabinets will run off a backup generator whilst the work takes place. There will be a… Read More »

Planned Maintenance – Network Expansion

By | 11:44 03 February 2015

In the time frame stated below our engineers will be replacing hardware at our Westwood cabinet. This work will provide us with extra capacity on the business park along with some additional features offered by the new equipment. Planned Work Ref: WN07022015 Planned Work Start (Local UK): 7/02/2015 10:00 Planned Work End (Local UK): 7/02/2015… Read More »