We have been advised that Western Power Distribution will be carrying out essential maintenance work at Stoneleigh Park. Our Point of Presence (POP) at Stoneleigh is protected against mains power loss with a backup UPS and Generator. Therefore we are not expecting a loss of service during the maintenance window shown below, however all service should… Read More »
A WarwickNet engineer will be performing some low risk maintenance at our street cabinet at Westwood Business Park. This work is being undertaken so that we can provide SMPF connections. We don’t anticipate a loss of service whilst this work is taking place, however services at Westwood Business Park should be considered ‘At-Risk’ during the… Read More »
WarwickNet will be performing some minor maintenance at Valiant Office Suites on Saturday 15th August 2015 between 10:00-12:00. At some point during this time, 8 broadband customers will experience a brief (approx 10 seconds) loss of service.
Our monitoring system alerted us at 17:31 to a loss of mains power to our POP’s at both Nicholls House and Bishops House. [UPDATE 17:45] We have been advised that this is due to emergency electrical work being undertaken by Western Power. We have been advised the maintenance windows will be approximately 1 ½ hours.… Read More »
Our monitoring system has alerted us to a loss of mains power to our street cabinet in Coventry Business park and our POP at CV5 Office. Both sites are operating on UPS backup power, and we have an engineer on site investigating. [UPDATE 12:45] Our UPS in our street cabinet at Coventry business park has… Read More »
Some customers on the Binley Industrial Estate may be experiencing intermittent drops in connectivity. This has been traced to a malfunctioning DSLAM in one of our street cabinets, which appears to be rebooting itself at random, causing customer connections to drop and then re-establish when the unit finishes powering back up. An engineer has inspected… Read More »
This morning between 07:00-07:30 we are performing emergency maintenance at HRI to migrate 4 customers off old hardware. No impact to service is expected, this is purely a preventative measure to reduce the chance of future outage. Any customer who does experience issues should contact WarwickNet support.
During the timeframe stated below a WarwickNet engineer will be carrying out some emergency maintenance. The work is being undertaken to reduce the CPU utilisation on one of our BNG’s at The University of Warwick Science Park. There will be a brief loss of service whilst this work is carried out Planned Work Start (Local… Read More »
We are currently investigating abnormally high traffic through our peering and transit connections. This is adversely affecting download speeds for some connected customers – upload speeds appear to be unaffected. At present this does not appear to be due to a Denial of Service attack and appears to be legitimate traffic from Akamai (a distributed… Read More »
At 13:32 we lost incoming mains power in Waterloo Place, Leamington Spa. Our equipment there continued to operate on emergency battery power until 16:00, when the batteries ran out and service was lost. We are currently attempting to get power restored to the site. [UPDATE 3/8/15 at 08:20] We were unable to get power restored over… Read More »