Following the planned works last night to replace a failing UPS at Coventry Business Park, we have detected some unforeseen issue that is causing customer connections to drop, possibly due to electrical interference from the replacement UPS. In order to resolve these issues we need to roll back the changes from last night’s maintenance window… Read More »
During the timeframe stated below a WarwickNet engineer will be replacing the UPS in our street cabinet at Coventry Business Park. There will be a loss of service whilst this work takes place. This work is taking place so that we will have increased protection in the event of a power cut at this location.… Read More »
During the time frame stated below a WarwickNet Engineer will be replacing our Cisco Access Switch with a newer model in our street cabinet at Corby Gate Business Park. This work has been scheduled to increase the Maximum MTU and increase bandwidth to the DSLAM’s at Corby Gate. Planned Work Start (Local UK): 13/10/2015 19:00… Read More »
Our monitoring system has alerted us to a massive increase in traffic and packet loss between our POP’s in Binley and Coventry Council House. Our engineers are investigating this issue as a high priority and we shall post further updates as we have them. [Update 13:50] An IP address on our network was the… Read More »
We have been advised by management at BVIC that Western Power will be attending site tomorrow to complete safety checks on the electricity supply. We have been advised that the checks should take no longer than 15 minutes. Our equipment is protected with a UPS, so we’re not expecting a loss of service, however you… Read More »
Our monitoring as notified us of a power supply failure on our router in TCW . This router has dual PSU’s so no loss of service is expected, but is at risk.
We will be applying some small changes to one of our VoIP servers (VoIP4), during the scheduled maintenance window shown below. We expect the outage to be less than 60 seconds, but a one hour period has been scheduled, to cover any unforeseen issues. Planned Work Start (Local UK): 08/10/2015 21:55 Planned Work End (Local UK):… Read More »
Our monitoring detected brief outages for several connected customers at Pride Park, Derby, occurring between approximately 09:30 and 10:00. All services appear to have since been restored; we have someone en route to investigate the cause of this issue. Currently we believe that this may have been due to a third-party engineer mistakenly interfering with… Read More »