Monthly Archives: July 2016

IPv6 connectivity problems

By | 3:58 pm 27 July 2016

We have been alerted to a problem affecting IPv6 connectivity, which we believe is due to a problem at LONAP.  We are currently investigating the issue.  Customers using IPv6 will experience slow page loading and browsing to some IPv6-enabled internet destinations, including (but not limited to) Google and Facebook. Customers using IPv4 only should be… Read More »

Planned Network Maintenance

By | 4:08 pm 21 July 2016

We have been informed by one of our transit providers that they will be performing some maintenance on the service they provide to WarwickNet. We do not anticipate a loss of service during this planned work, however services should be considered ‘At-Risk’ during the maintenance window. Start Date/Time: 28/07/2016 22:00 UTC End Date/Time: 29/07/2016 05:00… Read More »

Outage at Barkby Industrial Estate

By | 6:09 pm 19 July 2016

Our monitoring has alerted us that we have lost connectivity at Barkby Industrial Estate. Our engineers are currently investigating the issue, and we also have a engineer en-route to investigate. We will provide further updates as they are made available.   EDIT: Service has been restored.

Loss of power at Warwick Innovation Centre

By | 2:18 pm 19 July 2016

We have detected a loss of power at our central site Warwick Innovation Centre, which also feeds several other sites.  The site is currently running on UPS.  We have an engineer en route with a generator to ensure continuity of service. The site and those sites fed from it should be considered “at risk”. We… Read More »

Loss of power at Holly Farm

By | 1:52 pm 19 July 2016

We have detected a loss of power at our site Holly Farm, which also feeds Hatton Hall.  The UPS batteries were exhausted quickly and we have lost connectivity.  We have an engineer en route with a generator to restore power and we are investigating the cause of the loss of power.

Outage at Willowbrook East Industrial Estate

By | 2:02 pm 18 July 2016

Our monitoring has alerted us that we have lost connectivity at Willowbrook East Industrial Estate. Our engineers are currently investigating the issue, we will provide further updates as they are made available. [UPDATE 14:58] Our transit provider has dispatched an engineer and advised their ETA is 60 – 90 Minutes. WarwickNet have dispatched an engineer,… Read More »

Planned Maintenance – Bardon Industrial Estate

By | 2:50 pm 15 July 2016

During the time frame stated below a WarwickNet engineer will be installing an access switch into our street cabinet at Bardon Industrial Estate. The work will cause an estimated 10 minute loss of service to all customers fed from this location. Reference: WNPM-2016072101 Planned Work Start (Local UK): 21/07/2016 19:00 Planned Work End (Local UK):… Read More »

Planned Maintenance – Westwood Business Park

By | 10:57 am 07 July 2016

During the time frame stated below a WarwickNet engineer will be upgrading our cabinet so that we can provide SMPF services to the park. This will cause disruption between the times bellow while we install the new equipment: Planned Work Start (Local UK): 13/07/2016 19:00 Planned Work End (Local UK): 13/07/2016 21:00