Monthly Archives: October 2016

Planned maintenance at Cranmore Business Park

By | 20:39 29 October 2016

During the time frame stated below engineers will be replacing the DLSAM providing VDSL-based services at Cranmore Business Park. There will be a loss of service sometime during the maintenance window below: Start Date/Time: 01/11/2016 19:00 End Date/Time: 01/11/2016 20:00 We expect the outage to last 15 minutes while we swap out the DSLAM, however… Read More »

Some websites unreachable

By | 17:48 21 October 2016

Customers may be experiencing difficulty reaching some websites (Twitter, Reddit, Github) and our support site (https://warwicknet.zendesk.com), amongst others. This is believed to be due to a wider problem with DNS resolution for the affected domain names rather than a problem specific to WarwickNet and as such is outside of our control.   This issue has been… Read More »

Planned Network Maintenance – Dodwells Bridge Industrial Estate

By | 18:48 19 October 2016

We will be performing maintenance at Dodwells Bridge Industrial Estate to add an additional switch to allow further expansion of our network. This will cause a short outage during the window bellow: Planned Work Start (Local UK): 19/10/2016 20:00 Planned Work End (Local UK): 19/10/2016 22:00 We do not expect an outage however during the… Read More »

Degraded service in Rugby, Corby and Northampton

By | 09:14 18 October 2016

Our monitoring has alerted us to an issue on links between our Rugby, Corby and Northampton Points of Presence (POP). Services are currently experiencing a degraded service and should be considered ‘At-Risk’. We have costed out a link experiencing packet loss and traffic is now routing via a backup path, but that has limited bandwidth… Read More »

Planned Network Maintenance – Dodwells Bridge Industrial Estate

By | 17:38 17 October 2016

We will be performing maintenance at Dodwells Bridge Industrial Estate to upgrade a switch. This will cause a short outage during the window bellow: Planned Work Start (Local UK): 26/10/2016 19:00 Planned Work End (Local UK): 26/10/2016 21:00 We expect the outage to last 10 minutes, however the entire period should be considered “At Risk”. In… Read More »

Planned maintenance at Thumaston/Barkby Industrial Estate

By | 13:28 12 October 2016

During the time frame stated below engineers will be replacing the UPS powering the equipment at Thurmaston/Barkby Industrial Estate. This will also affect customers at Meridian Business Park. There will be a loss of service sometime during the maintenance window below: Start Date/Time: 19/10/2016 19:00 End Date/Time: 19/10/2016 21:00 We expect the outage to last 15… Read More »

Planned Network Maintenance – Westwood Business Park

By | 17:52 06 October 2016

During the time frame stated below engineers will be increasing the capacity of our link between Westwood House and our street cabinet at Westwood Business Park. We do not anticipate a loss of service during this planned work, however services should be considered ‘At-Risk’ during the maintenance window. Start Date/Time: 06/10/2016 18:00 End Date/Time: 06/10/2016… Read More »

Electrical maintenance at Rhodium

By | 10:40 06 October 2016

We have been informed that a 5-Year Fixed Wiring Test of the Rhodium building will be taking place this weekend.  This requires a full power down whilst the works are underway.  These works will commence at 08:00 on Saturday morning (08/10/16) and be complete by Sunday evening (09/10/16) – the exact completion time is not… Read More »

Planned Network Maintenance

By | 09:14 03 October 2016

We have been informed by one of our transit providers that they will be performing some maintenance on the service they provide to WarwickNet. We do not anticipate a loss of service during this planned work, however services should be considered ‘At-Risk’ during the maintenance window. Start Date/Time: 04/10/2016 01:00 UTC End Date/Time: 10/10/2016 04:00… Read More »