Monthly Archives: January 2017

Major service outage at Moulton Park Industrial Estate EMMOULT33

By | 10:55 am 31 January 2017

We were alerted yesterday to a problem affecting some customers on EMMOULT33.  A BT engineer has attended site this morning and has determined that their PCP has been severely damaged by a vehicle strike.  The photos below show the extent of the damage. The engineer is attempting to restore affected customer services using the available… Read More »

Planned Maintenance Work – Rural Innovation Centre, Stoneleigh Park

By | 2:53 pm 30 January 2017

Our monitoring has alerted us that our UPS serving Unit 169 at Stoneleigh Park has failed. In order to prevent an uncontrolled outage a WarwickNet engineer has been scheduled to replace the failed unit during the time frame shown below. Planned Work Ref: WNPM-2017020101 Planned Work Start (Local UK): 01/02/2016 18:30 Planned Work End (Local UK):… Read More »

Planned Maintenance – brief outage on Pride Park (EMDRRBB119)

By | 1:35 pm 30 January 2017

An engineer will be performing some planned maintenance work to install new hardware at Pride Park. This will cause a brief outage for some customer connections during the maintenance window below: Planned Work Start (Local UK): 8/02/2017 19:00 Planned Work End (Local UK): 8/02/2017 22:00 The maintenance is expected to only take a few minutes to complete.… Read More »

Core switch replacement at BSPA

By | 4:31 pm 27 January 2017

A full hardware replacement has been scheduled for one of our core Layer 3 switches, located at Birmingham Science Park Aston.  This work has been scheduled in order to eliminate an infrequently occurring issue that is resulting in dropped frames. Planned work reference: WNPM-2017020601 Work start time: 06/01/17 22:00 Work end time: 07/01/17 00:01 During the… Read More »

Planned maintenance at Coventry Business Park

By | 8:52 pm 25 January 2017

An engineer will be performing some planned engineering work at Coventry Business Park (CMEARD46) at the below time.  This work is required to test an expansion of our capacity, in order to server more customers at this site. Work start time: 18:00 30/01/17 Work end time: 20:00 30/01/17 Some customer services will experience a brief… Read More »

Planned Maintenance – brief outage on EMALVAS34

By | 4:22 pm 23 January 2017

An engineer will be performing some engineering work in preparation for a new street cabinet deployment.  This will cause a brief outage for some customer connections during the maintenance window below: Planned Work Start (Local UK): 23/01/2017 20:00 Planned Work End (Local UK): 23/01/2016 21:00 The maintenance is expected to take only a minute or… Read More »

Planned Maintenance – brief outage on CMBIN27, CMBIN70

By | 3:50 pm 23 January 2017

An engineer will be performing some engineering work in preparation for a new street cabinet deployment.  This will cause a brief outage for some customer connections during the maintenance window below: Planned Work Start (Local UK): 24/01/2017 19:00 Planned Work End (Local UK): 24/01/2016 20:00 The maintenance is expected to take only a minute or… Read More »