Planned DSLAM upgrades affecting VDSL customers at multiple sites

By | 13:16 14 February 2017

Start time: 20:00 23/02/2017
Completion time: 21:00 23/02/2017

During the above time frame, a Warwicknet engineer will be performing a remote firmware upgrade of the DSLAMs terminating customer VDSL connections from the following sites:

  • EMCOALV33 – Bardon Industrial Estate
  • EMNARBO33 – Warrens Industrial Estate
  • THS25 – Bennet Road Industrial Estate

There will be a loss of service of up to 10 minutes at some point during the timeframe stated above whilst we complete the maintenance work, however the entire period should be considered “At Risk”.

In the event that your service does not come back online after the completion of the maintenance, please reboot your router. If this does not restore service, please e-mail support@warwicknet.com or call 02476 998 998.

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