Monthly Archives: October 2017

Planned work notification – DSLAM upgrades at EMCRRBY52, EMCRRBY60

By | 16:45 31 October 2017

Maintenance start time: 07:30 05/11/17 Maintenance end time: 16:00 05/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at EMCRRBY52 and EMCRRBY60(Corbygate Business Park).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will lose… Read More »

Emergency Planned Maintenance – Reading BT Exchange

By | 11:31 30 October 2017

During the maintenance window stated below, an engineer will be updating our core switching at Reading BT Exchange. This work will effect services fed from THRG26 and THRG64 Maintenance start time: 19:00 30/10/17 Maintenance end time: 20:00 30/10/17 We are anticipating a 5 minute loss of service, however the remainder of the maintenance window should… Read More »

Planned work notification – DSLAM upgrade at CMCAS87

By | 17:38 19 October 2017

Maintenance start time: 14:00 04/11/17 Maintenance end time: 17:00 04/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAM serving customers at CMCAS87 (Park Lane).  This upgrade will provide additional capacity at this site in addition to future services. All customer services fed from this DSLAM will lose connectivity whilst… Read More »

Planned work notification – DSLAM upgrade at CMLGS91

By | 17:37 19 October 2017

Maintenance start time: 10:00 04/11/17 Maintenance end time: 13:00 04/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAM serving customers at CMLGS91 (Heathcote Industrial Estate).  This upgrade will provide additional capacity at this site in addition to future services. All customer services fed from this DSLAM will lose connectivity… Read More »

Planned work notification – Charter Avenue Industrial Estate (CMTIL14)

By | 12:48 17 October 2017

A WarwickNet engineer will be working to upgrade the backhaul connectivity for Charter Avenue Industrial Estate (CMTIL14) during the maintenance window below: Planned work start: 18/10/17 06:30 Planned work end: 18/10/17 07:30 During this time, customers at Charter Avenue Industrial Estate (CMTIL14) will experience a brief loss of connectivity whilst the last part of the… Read More »

Emergency Maintenance – UPS replacement at Blythe Valley Business Park

By | 16:40 16 October 2017

During the time frame stated below, an engineer will be replacing a failed UPS in the Rhodium building at Blythe Valley Business Park to prevent an uncontrolled outage. Planned Work Ref WNPM-2017101601 Planned Work Start (Local UK): 16/10/2017 17:30 Planned Work End (Local UK): 16/10/2017 19:30 There will be a loss of service during the… Read More »

Emergency planned maintenance

By | 16:13 13 October 2017

We have been informed that emergency planned maintenance will take place between the following times: Work start time: 14/10/17 03:00 Work end time: 14/10/17 05:00 This work has been scheduled to address an urgent capacity issue by one of our suppliers, that if left unchecked could result in degraded network performance across a section of… Read More »

Intermittent connectivity issues overnight (13/10/17)

By | 09:31 13 October 2017

We are aware of some intermittent connectivity problems that may have affected customers overnight on 13/10/17 between around 03:05 and 05:30.  We are currently investigating the cause of this issue, but believe it may be due to an issue with part of the 10G core network.  This has been raised with the supplier.  There are… Read More »