Our monitoring has alerted us to an issue for cabinets THTH2, THTH5, THTH14 & THTH102. This will affect services in both Arrowhead Road Industrial Estate & Commerce Park in Theale. We are currently investigating and will provide an update when available.
Our monitoring has alerted us that we have lost connectivity with our street cabinets SMLT69, SMLT105, and SMLT122 in the LU2 9P area of Luton Airport. We are working to investigate the root cause of the mains power problem and will provide further updates.
Our monitoring has alerted us to an issue for the location listed below: Frog Island Industrial Estate. We will provide further updates as we have them available.
WarwickNet engineers will be performing emergency maintenance on our street cabinet at Glebe Farm Industrial Estate (CMRUGB75). The work will commence today (20/12/17) at approximately 11:00 and is expected to take around an hour to complete. This work is necessary to repair and secure the cabinet following a vehicle impact.
We have been alerted to a power issue affecting our cabinet at Cumberland Business Centre (SDPCNTC136). The power supplier advises that they expect to restore service by 22:00, at which point our equipment should come back online and restore service for affected customers.
Part of our 10Gbit/s core network will be undergoing emergency planned maintenance between 00:01 and 06:01 on Monday 18/12/17. This work has been scheduled by the fibre supplier to investigate low light levels that could cause an uncontrolled outage if left unresolved. Traffic over the link will reconverge to take alternative routes through our core. … Read More »
A WarwickNet engineer will be performing maintenance in our street cabinet Shaftesbury Street (EMDRRBB106) during the maintenance window below: Planned work start: 14/12/17 18:00 Planned work end: 14/12/17 20:00 During this time, broadband customers served from this street cabinet will experience a loss of connectivity whilst the maintenance is carried out. The maintenance window is… Read More »
A WarwickNet engineer will be performing essential maintenance on the DSLAM at Castle Vale Enterprise Park during the maintenance window below: Planned work start: 12/12/17 19:00 Planned work end: 12/12/17 20:00 During this time, broadband customers at Castle Vale Enterprise Park (CMCAS87) will experience a loss of connectivity whilst the essential maintenance is carried out. The… Read More »
We are currently investigating an issue with packet loss on one of our links from our Data Centre in Northampton to London. We have re-routed traffic from Northampton around our network to improve service. We will post further updates as we have them made available.