Monthly Archives: February 2018

Planned Work Notification – Cumberland Business Centre

By | 09:36 28 February 2018

During the maintenance window stated below, a WarwickNet engineer will be working with a third-party supplier to replace equipment in our cabinet based in Cumberland Business Centre. Maintenance window start time (Local UK): 01/03/2018 18:00 Maintenance window end time (Local UK): 01/03/2018 22:00 In the event that your service does not come back online following the completion… Read More »

Outage affecting customers in Birmingham

By | 09:19 24 February 2018

We have been alerted to an issue affecting customers in Birmingham. Customers at the following sites are currently without service: Castle Vale (CMCAS87) Tyburn Trading Estate (CMERD118 & CMERD102) Garretts Green Industrial Estate (CMSTE47 & CMSTE78 & CMSTE66) Birmingham Business Park (CMCHEL51 & CMCHEL57 & CMCHEL63 & CMCHEL76) Coleshill Industrial Estate (CMCOLE20 & CMCOLE16) Elmdon Trading Estate (CMELMD15 & CMELMD14) Minworth Industrial… Read More »

Planned Work Notification – Abbey Park, Kenilworth

By | 16:35 22 February 2018

Our engineers will be undertaking some disruptive work in the Abbey Park area, to run additional fibre to Starton so we can provide more locations with service. Planned Work Reference: WNPW-2018022501 Maintenance window start time (Local UK): 25/02/2018 09:00 Maintenance window end time (Local UK): 25/02/2018 17:00 Estimated duration of service-affecting work: 2 hours During… Read More »

Planned work notification – configuration changed required on some DSLAMs

By | 14:53 14 February 2018

Maintenance window start time: 20:00 16/02/18 Maintenance window end time: 22:00 16/02/18 During the maintenance window stated above, a WarwickNet engineer will be applying some minor configuration changes to several DSLAMs that provide services to some of our customers.  This will cause customer lines on these DSLAMs to resync, resulting in a brief interruption to… Read More »

Planned work notification – voip4.warwicknet.com server migration

By | 11:37 14 February 2018

Ref: WNPM-2018022701 Maintenance start time: 20:00 27/02/18 Maintenance end time: 21:00 27/02/18 During the maintenance window stated above, WarwickNet and our third party supplier will be working together to change the IP address that is used to serve multiple customer voice services to provide continued resiliency. For the vast majority of customers, this maintenance should… Read More »

Planned Outage affecting multiple Leicester sites

By | 13:48 07 February 2018

We have a planned outage of some Leicester sites. This outage will be in-between the following times. Planned work start time: 08:00 11/02/18 Planned work end time: 18:00 11/02/18 During the window stated above, our engineers will be moving and re-splicing our fibre to our cabinets. This is needed due to roadworks that will effect… Read More »

Outage affecting customers in Newbury

By | 15:15 06 February 2018

We have been alerted to an issue affecting customers in Newbury. Customers at the following sites are currently without service: Mandarin Court (THNU50) London Road Industrial Estate (THNU52) London Road Industrial Estate (THNU79) Young’s Industrial Estate (YIE) We are currently investigating this issue and will update as we know more.