Our Monitoring has alerted us to a loss of mains power, which is currently effecting services from the following cabinets at Minworth Industrial Estate CMASHF12 CMASHF28 CMASHF23 CMASHF34 Western Power have advised that the ETA for power restoration at this time is 14:00 this afternoon. We shall provide more updates as we have them available.
A WarwickNet engineer will be working with our third-party fibre provider to upgrade the backhaul connectivity for Nunhold Business Centre / Hatton Technology Park during the maintenance window below: Planned work start: 04/04/18 18:30 Planned work end: 04/04/18 22:30 During this time, customers at Nunhold Business Centre / Hatton Technology Park (NUN) will experience a… Read More »
Ref: WNPM-2018040901 Maintenance start time: 20:00 09/04/18 Maintenance end time: 21:00 09/04/18 During the maintenance window stated above, WarwickNet and our third party supplier will be working together to change the IP address that is used to serve multiple customer voice services to provide continued resiliency. For the vast majority of customers, this maintenance should… Read More »
We have been alerted to an outage affecting customers at CMCGF44 and CMCGF57 (New Union Street). We are currently investigating.
We have been alerted to an outage affecting the following locations: CMNUN74 (Attleborough Industrial Estate) CMNUN101 (Attleborough Industrial Estate) CMNUN107 (Hemdale Business Park) CMNUN88 (Attleborough Industrial Estate) An engineer is due on site this morning to investigate further.
We have been alerted to connection issues for services fed from our cabinet at Weldon South Industrial Estate. We are currently investigating and further updates will be provided once they become available.
During the maintenance window stated below, a 3rd Party will be working on our core fibre route to move our fibre infrastructure to meet the new duct routes. This is because of the road works being carried out resulting in our infrastructure having to be moved WNPW-2018032501 Maintenance window start time (Local UK): 25/03/2018 08:00… Read More »
We have been advised that Western Power Distribution will be carrying out maintenance work that will involve the connecting and disconnecting of a generator which will cause power outages of approximately 10 minutes on two separate days. This will affect our POP at this location. Our POP has a UPS backup, so services fed from… Read More »
Maintenance start time: 19:00 22/03/18 Maintenance end time: 22:00 22/03/18 During the maintenance window stated above, a WarwickNet engineer will be working with our third-party fibre supplier to migrate the fibre backhaul circuits supplying two WarwickNet street cabinets. This essential work has been scheduled as part of the decommissioning of one of our core network… Read More »
Our Monitoring has alerted us that we have some street cabinet off line at Bristol Road Estate(SSGLR106), Ashville Industrial Estate (SSGLR135), Waterwells Business Park (SSHWK21). We have dispatched an engineer to site whose ETA is approximately 12:30.