We have been alerted to an issue effecting connectivity at Sketchley Meadows Industrial Estate (EMHINCK42). Our engineers are currently investigating the cause of the fault. We shall provide further updates as we have them made available.
During the maintenance window stated below, our third-party fibre provider will be completing some essential fibre works to increase capacity for FTTP services at our cabinet CMTOL25 on Middle March Business Park. Work reference: WNPM-2018050301 Planned work start time: 18:00 03/05/18 Planned work end time: 20:00 03/05/18 If your service does not come back online… Read More »
Our monitoring alerted us over night to a loss of service at Arena 14. Scottish and Southern Electricity (SSE) are not reporting any further issues in the OX26 area. Our engineers are currently investigating the fault.
Our monitoring has alerted us to a loss of mains power at our street cabinet in Dallow Road, Luton (SMLT96). UK Power are aware of the issue and have advised An underground electricity cable has faulted on their high voltage network. They have advised their ETA to fix is currently between 17:00 and 18:00.
We have been alerted to a loss of service affecting customers at Grovebury Road in Leighton Buzzard (SMLBD42). There are no confirmed power outages in the area, so at this time believe a site visit will be required. We will provide further updates as they are made available to us.
Our Monitoring has alerted us to a loss of mains power, which is currently effecting services from the following cabinets at Minworth Industrial Estate CMASHF12 CMASHF28 CMASHF23 CMASHF34 Western Power have advised that the ETA for power restoration at this time is 14:00 this afternoon. We shall provide more updates as we have them available.
Our Monitoring has alerted us that we have some street cabinet off line at Bristol Road Estate(SSGLR106), Ashville Industrial Estate (SSGLR135), Waterwells Business Park (SSHWK21). We have dispatched an engineer to site whose ETA is approximately 12:30.
Our monitoring has alerted us to a wide spread issue effecting connectivity. We have identified a major site outage at our POP in IX, London. Our 3rd line engineers are currently investigating the issue as a Priority.
Our monitoring has alerted us to a mains power outage at Cranmore Industrial Estate. Western Power Distribution (WPD) have advised an estimated time to fix as being 13:15. We will provide more updates as we have them made available.
Our monitoring has alerted us to an issue at our street cabinet at Sketchley Meadows Industrial Estate. Our investigation has shown that this has been caused by a loss of mains power. Western Power Distribution are aware of the issue and have provided an ETA to fix of 11:30. We will post further updates as… Read More »