Our Monitoring has alerted us that we have some street cabinet off line at Bristol Road Estate(SSGLR106), Ashville Industrial Estate (SSGLR135), Waterwells Business Park (SSHWK21). We have dispatched an engineer to site whose ETA is approximately 12:30.
Our monitoring has alerted us to a wide spread issue effecting connectivity. We have identified a major site outage at our POP in IX, London. Our 3rd line engineers are currently investigating the issue as a Priority.
Our monitoring has alerted us to a mains power outage at Cranmore Industrial Estate. Western Power Distribution (WPD) have advised an estimated time to fix as being 13:15. We will provide more updates as we have them made available.
Our monitoring has alerted us to an issue at our street cabinet at Sketchley Meadows Industrial Estate. Our investigation has shown that this has been caused by a loss of mains power. Western Power Distribution are aware of the issue and have provided an ETA to fix of 11:30. We will post further updates as… Read More »
Our engineers will be undertaking some disruptive work in the Abbey Park area, to run additional fibre to Starton so we can provide more locations with service. Planned Work Reference: WNPW-2018022501 Maintenance window start time (Local UK): 25/02/2018 09:00 Maintenance window end time (Local UK): 25/02/2018 17:00 Estimated duration of service-affecting work: 2 hours During… Read More »
During the maintenance window stated below, a WarwickNet engineer will be working with a third party supplier to complete backhaul maintenance at Arrowhead Road Industrial Estate and Commerce Park. Maintenance window start time (Local UK): 25/01/2018 18:00 Maintenance window end time (Local UK): 25/01/2018 20:00 This planned work will cause a loss of service for customers… Read More »
We have lost mains power to our equipment in B-Block at Royal Albert Wharf. We are not aware of any mains power issues so have arranged for an engineer to attend site and investigate. We expect our engineer to arrive on site this afternoon.
Our monitoring has alerted us to a loss of service for customers at Glebe Farm Industrial and Swift Valley Park. This is a main power outage that is being investigated by Western Power Distribution, who are advising the estimated time to fix is 11am. We will post further updates as we have them made available.
Our monitoring has alerted us that we have lost service at the following sites: Dodwells Bridge Industrial Estate, Hinckley Warrens Industrial Estate Attleborough Industrial Estate We currently have engineers investigating and will provide updates as we have them.
A WarwickNet engineer will be replacing a failing UPS in our street cabinet at Stratford Enterprise Park on Timothy’s Bridge Road during the maintenance window below: Planned work reference: WNPM-2018010901 Planned work start: 09/01/2018 18:30 Planned work end: 09/01/2018 19:30 During this time, customer services fed from Stratford Enterprise Park will experience a loss of… Read More »