Our engineers will be undertaking some disruptive work in the Abbey Park area, to run additional fibre to Starton so we can provide more locations with service. Planned Work Reference: WNPW-2018022501 Maintenance window start time (Local UK): 25/02/2018 09:00 Maintenance window end time (Local UK): 25/02/2018 17:00 Estimated duration of service-affecting work: 2 hours During… Read More »
During the maintenance window stated below, a WarwickNet engineer will be working with a third party supplier to complete backhaul maintenance at Arrowhead Road Industrial Estate and Commerce Park. Maintenance window start time (Local UK): 25/01/2018 18:00 Maintenance window end time (Local UK): 25/01/2018 20:00 This planned work will cause a loss of service for customers… Read More »
We have lost mains power to our equipment in B-Block at Royal Albert Wharf. We are not aware of any mains power issues so have arranged for an engineer to attend site and investigate. We expect our engineer to arrive on site this afternoon.
Our monitoring has alerted us to a loss of service for customers at Glebe Farm Industrial and Swift Valley Park. This is a main power outage that is being investigated by Western Power Distribution, who are advising the estimated time to fix is 11am. We will post further updates as we have them made available.
Our monitoring has alerted us that we have lost service at the following sites: Dodwells Bridge Industrial Estate, Hinckley Warrens Industrial Estate Attleborough Industrial Estate We currently have engineers investigating and will provide updates as we have them.
A WarwickNet engineer will be replacing a failing UPS in our street cabinet at Stratford Enterprise Park on Timothy’s Bridge Road during the maintenance window below: Planned work reference: WNPM-2018010901 Planned work start: 09/01/2018 18:30 Planned work end: 09/01/2018 19:30 During this time, customer services fed from Stratford Enterprise Park will experience a loss of… Read More »
Our monitoring has alerted us to an issue with connectivity just after 16:00. Our engineers are investigating the issue as a high priority. We will post further updates as we have them made available.
We are currently investigating an issue with packet loss on one of our links from our Data Centre in Northampton to London. We have re-routed traffic from Northampton around our network to improve service. We will post further updates as we have them made available.
Following a fault last night at our POP at Monkspath Business Park (CMSHI47) we need to replace our UPS to prevent an uncontrolled outage. Services at the following locations will be effected: Monkspath Business Park (CMSHI47) Cranmore Industrial Estate (CMSOL61) Corner Oak House (COH) Planned Work Ref: WNPM-2017111701 Maintenance window start time (Local UK): 17/11/2017… Read More »
Our monitoring has alerted that we have had a hardware failure in one of our core devices at Warwick Innovation Centre (WIC). This will have caused a loss of service for Broadband customers at: Warwick Innovation Centre, Holly Farm, Stratford Enterprise Park and Hatton Technology Park We have an engineer on route with replacement hardware.… Read More »