We are aware of a problem affecting inbound e-mail to some @warwicknet.com e-mail addresses, including our support address (email@example.com). This is being investigated as an urgent priority. If you need to raise a support issue, please call the main support number (02476 998 998) to raise your issue by phone.
We have been alerted to an outage affecting the following locations: Arnham Industrial Estate What do you need to know? SSE are not aware of any power outages in the area. We are currently investigating the issue and will provide further updates.
We have been alerted to an issue effecting connectivity at Sketchley Meadows Industrial Estate (EMHINCK42). Our engineers are currently investigating the cause of the fault. We shall provide further updates as we have them made available.
During the maintenance window stated below, our third-party fibre provider will be completing some essential fibre works to increase capacity for FTTP services at our cabinet CMTOL25 on Middle March Business Park. Work reference: WNPM-2018050301 Planned work start time: 18:00 03/05/18 Planned work end time: 20:00 03/05/18 If your service does not come back online… Read More »
Our monitoring has alerted us to a loss of mains power at our street cabinet in Catesby Park, Birmingham (CMKING36). Western Power Distribution are aware of the issue & have advised their ETA to fix is currently 21:00 We will provide further updates as we have them.
Our monitoring alerted us over night to a loss of service at Arena 14. Scottish and Southern Electricity (SSE) are not reporting any further issues in the OX26 area. Our engineers are currently investigating the fault.
Our monitoring has alerted us to a loss of mains power at our street cabinet in Dallow Road, Luton (SMLT96). UK Power are aware of the issue and have advised An underground electricity cable has faulted on their high voltage network. They have advised their ETA to fix is currently between 17:00 and 18:00.
We have been alerted to a further repeat of the loss of service affecting customers at London Road Industrial Estate in Newbury (THNU52 and THNU79). This is being raised with the electricity supplier again. A formal complaint has already been lodged with the supplier over this unacceptable situation and the repeated interruptions to service.
We have been alerted to a loss of service affecting customers at the following locations in the Gloucestershire area: SSGLR81 (Madleaze Industrial Estate) SSGLR106 (Ashville Industrial Estate) SSGLR93 (Bristol Road Industrial Estate) SSGLR135 (Shepherd Road) SSHWK14 (Olympus Park) SSHWK21 (Waterwells Business Park) We believe that this is due to a loss of power at SSGLR81,… Read More »
We have been alerted to a further repeat of the loss of service affecting customers at London Road Industrial Estate in Newbury (THNU52 and THNU79). The previous issue had been resolved according to the power supplier, so we will be escalating this with them as an urgent priority.