Our Monitoring has alerted us that we have some street cabinet off line at Bristol Road Estate(SSGLR106), Ashville Industrial Estate (SSGLR135), Waterwells Business Park (SSHWK21). We have dispatched an engineer to site whose ETA is approximately 12:30.
Our monitoring has alerted us to a wide spread issue effecting connectivity. We have identified a major site outage at our POP in IX, London. Our 3rd line engineers are currently investigating the issue as a Priority.
Our monitoring has alerted us to a mains power outage at Cranmore Industrial Estate. Western Power Distribution (WPD) have advised an estimated time to fix as being 13:15. We will provide more updates as we have them made available.
We have been alerted by our monitoring platform to a failure of a core network link between Equinix William House (Manchester) and the Derby BT Exchange. This fault has been logged with the supplier and it is currently being investigated. Further updates will be posted as we receive them. We do not believe that this… Read More »
We have been alerted to an issue affecting customers in Newbury. Customers at the following sites are currently without service: Mandarin Court (THNU50) London Road Industrial Estate (THNU52) London Road Industrial Estate (THNU79) Young’s Industrial Estate (YIE) We are currently investigating this issue and will update as we know more.
We have experienced a wide outage between approximately 11:18 and 11:32 on 24/01/18. This appears to have been caused by flapping on one of our 10G core links between two London datacentres. The link has been costed out of the network as a temporary measure whilst we investigate.
Our monitoring has alerted us that we have lost service at the following sites: Dodwells Bridge Industrial Estate, Hinckley Warrens Industrial Estate Attleborough Industrial Estate We currently have engineers investigating and will provide updates as we have them.
A Warwicknet engineer will be onsite today replacing a failing UPS(Uninterruptible Power Supply) at our POP in CV5 Offices, to prevent an uncontrolled outage.
We have been alerted to a loss of service affecting customers at the following sites: EMKIRKB38 (Hazelford Way Industrial Park) EMKIRKB44 (Sherwood Park) EMMNSFI165 (Enterprise Way) There do not appear to be any power issues in the area to explain this outage. We are currently investigating and will update with more information when we have… Read More »
Our monitoring has alerted us to an issue with connectivity just after 16:00. Our engineers are investigating the issue as a high priority. We will post further updates as we have them made available.