During the time frame stated below, an engineer will be replacing a failed UPS in the Rhodium building at Blythe Valley Business Park to prevent an uncontrolled outage. Planned Work Ref WNPM-2017101601 Planned Work Start (Local UK): 16/10/2017 17:30 Planned Work End (Local UK): 16/10/2017 19:30 There will be a loss of service during the… Read More »
We have been informed that emergency planned maintenance will take place between the following times: Work start time: 14/10/17 03:00 Work end time: 14/10/17 05:00 This work has been scheduled to address an urgent capacity issue by one of our suppliers, that if left unchecked could result in degraded network performance across a section of… Read More »
We have been alerted by our carrier that they are experiencing an issue with call routing via an upstream provider. They are currently investigating the issue and will be providing further updates as they become available.
Our monitoring alerted us to a mains power outage at our street cabinet that supplies Aldermans Green Industrial Estate. Western Power Distribution have confirmed there is a main supply issue and are working to resolve it, with an estimated time to fix being 1 hour. We have an engineer on site powering the cabinet via… Read More »
We are experiencing issues with services on Finedon industrial estate that are fed from our street cabinet (EMWELLI32). A loss of service will be incurred by all customers fed from this cabinet during the maintenance Window. Work start time: 17/07/2017 12:00 Work end time: 17/07/2017 13:00
We have been alerted to a loss of connectivity at Corner Oak House, which started at approximately 16:25. We believe that this may be due to high ambient temperatures in the upstream POP that feeds this site, which may have caused the NTE providing the fibre link to overheat. We are dispatching an engineer to investigate… Read More »
We have been alerted to a loss of service affecting the following sites: Binley Industrial Estate (cmbin70) Binley Industrial Estate (cmbin27) Binley Industrial Estate (cmbin74) Binley Industrial Estate (cmbin71) Progress Officec (CV3 2NT) An engineer is en route to site to investigate the issue further. An update will be provided once we know more.
We have been alerted to a loss of service affecting the following sites: Elm Farm Industrial Estate (SMBF57) Elm Farm Industrial Estate (SMBF85) Elm Farm Industrial Estate (SMBF109) We are currently investigating the issue.
Our monitoring has alerted us to a loss of power at the cabinet serving THS9 and THS44, Whitley Industrial Estate. The electricity supplier, SSE, are unable to identify any wider power cuts in the area. An engineer will attend site to investigate the outage.
Our monitoring system has detected a loss of service at our cabinet at Telford Way Industrial Estate (EMKTTER68). This cabinet is currently offline and this is affecting several other cabinets that are fed from it: EMKTTER54 – Kettering Business Park EMKTTER66 – Telford Industrial Estate EMKTTER79 – Kettering Business Park EMKTTER97 – Kettering Venture Park All customer services delivered from… Read More »