Category Archives: Planned outages

Notifications of upcoming planned work or scheduled maintenance that is anticipated to cause a service interruption for affected customers.

Planned work notification – 10Gbit/s core link

By | 21:29 15 December 2017

Part of our 10Gbit/s core network will be undergoing emergency planned maintenance between 00:01 and 06:01 on Monday 18/12/17.   This work has been scheduled by the fibre supplier to investigate low light levels that could cause an uncontrolled outage if left unresolved. Traffic over the link will reconverge to take alternative routes through our core. … Read More »

Planned work notification – cabinet maintenance at Shaftesbury Street (EMDRRBB106)

By | 22:51 12 December 2017

A WarwickNet engineer will be performing maintenance in our street cabinet Shaftesbury Street (EMDRRBB106) during the maintenance window below: Planned work start: 14/12/17 18:00 Planned work end: 14/12/17 20:00 During this time, broadband customers served from this street cabinet will experience a loss of connectivity whilst the maintenance is carried out.  The maintenance window is… Read More »

Planned work notification – DSLAM maintenance at Castle Vale Enterprise Park (CMCAS87)

By | 10:06 12 December 2017

A WarwickNet engineer will be performing essential maintenance on the DSLAM at Castle Vale Enterprise Park during the maintenance window below: Planned work start: 12/12/17 19:00 Planned work end: 12/12/17 20:00 During this time, broadband customers at Castle Vale Enterprise Park (CMCAS87) will experience a loss of connectivity whilst the essential maintenance is carried out.  The… Read More »

Planned Work Notification- DSLAM at CMSHI47

By | 11:55 24 November 2017

Maintenance start time: 18:00 05/12/17 Maintenance end time: 21:00 05/12/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAM serving customers at CMSHI47 (Monkspath Business Park, Highlands Road, Solihull, B90 4NZ).  This work was previously scheduled for 14/11/17 but was postponed. We are anticipating a 60 minute loss of service,… Read More »

Planned work notification – 10Gbit/s core link

By | 09:37 20 November 2017

Part of our 10Gbit/s core network will be undergoing a planned change between 09:00 and 13:00 on Wednesday 22/11/17.  Traffic over the link will be gracefully steered away in advance of the work, however the period should be considered “At risk” as traffic will be diverted over alternative paths during the maintenance. No impact to… Read More »

Emergency Planned Maintenance – Monkspath Business Park

By | 15:31 17 November 2017

Following a fault last night at our POP at Monkspath Business Park (CMSHI47) we need to replace our UPS to prevent an uncontrolled outage. Services at the following locations will be effected: Monkspath Business Park (CMSHI47) Cranmore Industrial Estate (CMSOL61) Corner Oak House (COH) Planned Work Ref: WNPM-2017111701 Maintenance window start time (Local UK): 17/11/2017… Read More »

Planned work notification – DSLAM upgrade at CMBIN27, CMBIN70 (Binley Industrial Estate)

By | 11:30 17 November 2017

Maintenance start time: 14:00 26/11/17 Maintenance end time: 17:00 26/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at CMBIN27 and CMBIN70 (Binley Industrial Estate).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will… Read More »

Planned work notification – DSLAM upgrade at CMTIL38 (Westwood)

By | 11:25 17 November 2017

Maintenance start time: 10:00 26/11/17 Maintenance end time: 13:00 26/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at CMTIL38 (Westwood).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will lose connectivity whilst the… Read More »

Rescheduled planned work notification – DSLAM upgrade at CMCAS87

By | 11:24 17 November 2017

Maintenance start time: 14:00 25/11/17 Maintenance end time: 17:00 25/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAM serving customers at CMCAS87 (Park Lane).  This upgrade will provide additional capacity at this site in addition to future services. All customer services fed from this DSLAM will lose connectivity whilst… Read More »

Planned work notification – DSLAM upgrade at EMDRRBB119 (Pride Park)

By | 11:16 17 November 2017

Maintenance start time: 10:00 25/11/17 Maintenance end time: 13:00 25/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at EMDRRBB119 (Pride Park).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will lose connectivity whilst… Read More »