Category Archives: Planned work notification

Notifications of upcoming planned work or scheduled maintenance that may cause an interruption to service for some customers.

Planned work notification – voip3.warwicknet.com server migration

By | 12:34 10 April 2018

Ref: WNPM-2018041901 Maintenance start time: 20:00 19/04/18 Maintenance end time: 21:00 19/04/18 During the maintenance window stated above, WarwickNet and our third party supplier will be working together to change the IP address that is used to serve multiple customer voice services to provide continued resiliency. For the vast majority of customers, this maintenance should… Read More »

Planned work notification – Commissioning additional 10G link

By | 17:41 03 April 2018

Maintenance start time: 20:00 05/04/18 Maintenance end time: 22:00 05/04/18 During the maintenance window stated above, a WarwickNet engineer will be commissioning an additional 10G link between two core London POPs.  This work is not anticipated to be service-affecting, however the maintenance window should be considered “at risk”. If you encounter connectivity issues with your… Read More »

Planned work notification – Backhaul upgrade at Nunhold Business Centre / Hatton Technology Park (NUN)

By | 10:47 27 March 2018

A WarwickNet engineer will be working with our third-party fibre provider to upgrade the backhaul connectivity for Nunhold Business Centre / Hatton Technology Park during the maintenance window below: Planned work start: 04/04/18 18:30 Planned work end: 04/04/18 22:30 During this time, customers at Nunhold Business Centre / Hatton Technology Park (NUN) will experience a… Read More »

Planned work notification – voip3.warwicknet.com server migration

By | 17:06 26 March 2018

Ref: WNPM-2018040901 Maintenance start time: 20:00 09/04/18 Maintenance end time: 21:00 09/04/18 During the maintenance window stated above, WarwickNet and our third party supplier will be working together to change the IP address that is used to serve multiple customer voice services to provide continued resiliency. For the vast majority of customers, this maintenance should… Read More »

Planned Electrical Work at Umberslade and Birchy Cross Business Centre

By | 17:09 21 March 2018

We have been advised that Western Power Distribution will be carrying out maintenance work that will involve the connecting and disconnecting of a generator which will cause power outages of approximately 10 minutes on two separate days. This will affect our POP at this location. Our POP has a UPS backup, so services fed from… Read More »

Planned work notification – backhaul migrations affecting EMDRRBB116 and EMDRRBB118

By | 10:04 20 March 2018

Maintenance start time: 19:00 22/03/18 Maintenance end time: 22:00 22/03/18 During the maintenance window stated above, a WarwickNet engineer will be working with our third-party fibre supplier to migrate the fibre backhaul circuits supplying two WarwickNet street cabinets.  This essential work has been scheduled as part of the decommissioning of one of our core network… Read More »

Planned Work Notification – Osmaston Park Industrial Estate

By | 17:01 05 March 2018

During the maintenance window stated below, a WarwickNet engineer will be working with a third-party supplier to replace equipment in our cabinet based in Osmaston Park Industrial Estate. This is to increase our capacity on the site as well as repair. WNPW-2018031001 Maintenance window start time (Local UK): 10/03/2018 10:00 Maintenance window end time (Local… Read More »

Planned Work Notification – Basingstoke Exchange

By | 16:52 05 March 2018

During the maintenance window stated below, a WarwickNet engineer will be replacing our UPS in this BT exchange. This will result in an outage on all our point of presence in this area. Planned Works Ref : WNPM-2018030501 Maintenance window start time (Local UK): 06/03/2018 18:00 Maintenance window end time (Local UK): 06/03/2018 22:00 In… Read More »

Planned Work Notification – Abbey Park, Kenilworth

By | 16:35 22 February 2018

Our engineers will be undertaking some disruptive work in the Abbey Park area, to run additional fibre to Starton so we can provide more locations with service. Planned Work Reference: WNPW-2018022501 Maintenance window start time (Local UK): 25/02/2018 09:00 Maintenance window end time (Local UK): 25/02/2018 17:00 Estimated duration of service-affecting work: 2 hours During… Read More »