Our monitoring has alerted us that we have lost connectivity with our street cabinets SMLT69, SMLT105, and SMLT122 in the LU2 9P area of Luton Airport. We are working to investigate the root cause of the mains power problem problem and will provide further updates as they happen.
We have been alerted to an outage on one of the 10Gbit/s core links between Manchester and Birmingham. This has been raised with our supplier and is being investigated. Our core 10Gbit/s ring is therefore running in a degraded state and should be considered “At risk” due to this loss of redundancy. This post will… Read More »
Our monitoring has alerted that we have had a hardware failure in one of our core devices at Warwick Innovation Centre (WIC). This will have caused a loss of service for Broadband customers at: Warwick Innovation Centre, Holly Farm, Stratford Enterprise Park and Hatton Technology Park We have an engineer on route with replacement hardware.… Read More »
Our monitoring has alerted us that we have lost connectivity with our street cabinets EMGLNFI9, EMGLNFI21 and EMGLNFI32 on Scudamore Rd and Wembley Rd in the LE3 area of Leicester. Western Power Distribution have confirmed there is a mains power outage, with an ETA to fix of 09:30.
Our monitoring has alerted us to a mains power outage at our cabinet SMLT59, in Dallow Road. UK power have advised they are working on a fault that effects the LU1 area.
We have been alerts to a loss os mains power in the LU3 area of Luton. UK Power have advised that engineers have been required to turn off power so that they can safely carry out an emergency repair. We currently don’t have an Estimated time to fix.
There is currently a power outage affecting our DSLAM at Weldon South Industrial Estate (EMCRRBY53). The equipment on-site is running on UPS power, which is currently providing continuity of service for any customers with power. The batteries are expected to provide power until approximately 13:10. If mains power has not been restored by this time,… Read More »
There is currently a power outage affecting our Holly Farm POP. The equipment on-site is running on UPS power, which is currently providing continuity of service for any customers with power (or those at other locations served from this POP). The batteries are expected to provide power until approximately 10:00. If mains power has not… Read More »
Our monitoring has alerted us to an issue for locations listed below. Freemans Commin Industrial Estate Friday Street Industrial Estate Chartwell Drive Industrial Estate Gorse Hill Industrial Estate Whitwick Business Park Willow Farm Business Park We currently have engineers investigating and will provide further updates as we have them available.
We have been alerted by our carrier that they are experiencing an issue with call routing via an upstream provider. They are currently investigating the issue and will be providing further updates as they become available.