Category Archives: Coventry Hosting

Issues affecting hosted customers at our Coventry data centre.

Planned Network Maintenance – Netplan Point of Presence

By | 3:27 pm 16 November 2015

WarwickNet engineers will be performing some planned maintenance during the times specified below. This work is taking place at our Netplan POP. There will be a short loss of service whilst our engineers upgrade our main core switch at the site. This work is being carried out to provide us with greater capacity and redundancy… Read More »

Planned Network Maintenance – Netplan Point of Presence

By | 2:18 pm 04 September 2015

WarwickNet engineers will be performing some planned maintenance during the times specified below. This work is taking place at our Netplan POP. There will be a short loss of service whilst our engineers upgrade our main core switch at the site. This work is being carried out to provide us with greater capacity and redundancy… Read More »

Emergency Maintenance – UWSP hosting environment

By | 9:37 am 30 June 2015

During the time frame below a WarwickNet engineer will be performing emergency maintenance on one of our servers, to prevent an uncontrolled failure. Planned Work Start (Local UK): 30/06/2015 10:00 Planned Work End (Local UK): 30/06/2015 11:00 This will impact our primary nameserver, however requests should fail over to an alternative nameserver. Our SMTP service… Read More »

Scheduled fibre maintenance 19/06/2012

By | 5:39 pm 14 June 2012

One of our fibre suppliers will be performing maintenance on 19/06/2012 between 00.01 and 06.00. The Warwicknet network leg that’s subject to maintenance is a backup path to London, so we don’t anticipate this maintenance to be customer-affecting. However, our Coventry-London ring will be degraded so “at risk” during this time. Upgrade: This work was… Read More »

Slow network issues this evening

By | 9:01 pm 05 March 2012

Around 19.50 this evening (5/3/2012) one of our customers suffered a large DDOS (Distributed Denial of Service) attack, this caused some congestion on certain parts of our network, causing a slowdown for some customers. We have now identified the offending traffic and are in the process of addressing the problem. We would like to apologise… Read More »

Telehouse East Emergency Maintenance Tonight

By | 5:33 pm 02 November 2011

2/11/2011 – 23:30 to 01:00 During the above timeslot we will carrying out emergency maintenance at our Telehouse East pop. This is due to a fault, identified by Cisco, on one of our supervisor cards and they are recommending immediate replacement. We will begin to bring down sessions on the affected router at 23:30, with… Read More »

Problems with certain websites

By | 11:53 am 19 October 2011

We are receiving reports of users not being able to access certain external websites this morning, such as The Guardian, Daily Mail, these websites predominently appear to be hosted with Akamai. We are investigating the problems and will report back shortly. UPDATE: We have narrowed this down to an Akamai issue on their LONAP port,… Read More »

Emergency Maintenance Netplan Today 13:00 to 15:00

By | 11:17 am 08 October 2011

8/10/2011 -13:00 to 15:00 One of our switches at Netplan has developed a problem. It is currently carrying traffic without any problems however we are concerned it will deteriorate. During the above slot we will be checking and more than likely rebooting the switchin possibly leading to some packet loss while the network reconverges. We… Read More »