Our monitoring has alerted us to a wide spread issue effecting connectivity. We have identified a major site outage at our POP in IX, London. Our 3rd line engineers are currently investigating the issue as a Priority.
During the maintenance window stated below, a WarwickNet engineer will be working with a third-party supplier to replace equipment in our cabinet based in Osmaston Park Industrial Estate. This is to increase our capacity on the site as well as repair. WNPW-2018031001 Maintenance window start time (Local UK): 10/03/2018 10:00 Maintenance window end time (Local… Read More »
During the maintenance window stated below, a WarwickNet engineer will be replacing our UPS in this BT exchange. This will result in an outage on all our point of presence in this area. Planned Works Ref : WNPM-2018030501 Maintenance window start time (Local UK): 06/03/2018 18:00 Maintenance window end time (Local UK): 06/03/2018 22:00 In… Read More »
We have been alerted by our monitoring platform to a failure of a core network link between Equinix William House (Manchester) and the Derby BT Exchange. This fault has been logged with the supplier and it is currently being investigated. Further updates will be posted as we receive them. We do not believe that this… Read More »
Maintenance start time: 20:00 25/01/18 Maintenance end time: 00:00 25/01/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading our DSLAM firmware . All customer services fed from the following WarwickNet DSLAMs will lose connectivity whilst the circuits are migrated: CMCGF57 (New Union Street 57) CMCGF44 (New Union Street 44) CMCGF46 (Queen… Read More »
We have experienced a wide outage between approximately 11:18 and 11:32 on 24/01/18. This appears to have been caused by flapping on one of our 10G core links between two London datacentres. The link has been costed out of the network as a temporary measure whilst we investigate.
Maintenance start time: 21:00 22/01/18 Maintenance end time: 00:00 22/01/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading our equipment and backhaul into our cabinet. All customer services fed from the following WarwickNet DSLAMs will lose connectivity whilst the circuits are migrated: CMCGF23 (Electric Warf) CMFOL44 (Foleshill Road) In the event… Read More »
Maintenance start time: 10:00 13/01/18 Maintenance end time: 15:00 13/01/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading our cabinet to provide PSTN lines as well as doing maintenance on the cabinet. We will also be upgrading our switch will cause an outage for all connected devices. All customer services fed… Read More »
Part of our 10Gbit/s core network will be undergoing emergency planned maintenance between 00:01 and 06:01 on Monday 18/12/17. This work has been scheduled by the fibre supplier to investigate low light levels that could cause an uncontrolled outage if left unresolved. Traffic over the link will reconverge to take alternative routes through our core. … Read More »
We have been alerted to an outage on one of the 10Gbit/s core links between Manchester and Birmingham. This has been raised with our supplier and is being investigated. Our core 10Gbit/s ring is therefore running in a degraded state and should be considered “At risk” due to this loss of redundancy. This post will… Read More »