Category Archives: General internet connectivity

Widescale issues affecting internet connectivity for a large number of customers

Planned work notification – Commissioning additional 10G link

By | 17:41 03 April 2018

Maintenance start time: 20:00 05/04/18 Maintenance end time: 22:00 05/04/18 During the maintenance window stated above, a WarwickNet engineer will be commissioning an additional 10G link between two core London POPs.  This work is not anticipated to be service-affecting, however the maintenance window should be considered “at risk”. If you encounter connectivity issues with your… Read More »

Planned Work Notification – Osmaston Park Industrial Estate

By | 17:01 05 March 2018

During the maintenance window stated below, a WarwickNet engineer will be working with a third-party supplier to replace equipment in our cabinet based in Osmaston Park Industrial Estate. This is to increase our capacity on the site as well as repair. WNPW-2018031001 Maintenance window start time (Local UK): 10/03/2018 10:00 Maintenance window end time (Local… Read More »

Planned Work Notification – Basingstoke Exchange

By | 16:52 05 March 2018

During the maintenance window stated below, a WarwickNet engineer will be replacing our UPS in this BT exchange. This will result in an outage on all our point of presence in this area. Planned Works Ref : WNPM-2018030501 Maintenance window start time (Local UK): 06/03/2018 18:00 Maintenance window end time (Local UK): 06/03/2018 22:00 In… Read More »

Coventry City Center – Planned Maintenance

By | 12:20 25 January 2018

Maintenance start time: 20:00 25/01/18 Maintenance end time: 00:00 25/01/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading our DSLAM firmware . All customer services fed from the following WarwickNet DSLAMs will lose connectivity whilst the circuits are migrated: CMCGF57 (New Union Street 57) CMCGF44 (New Union Street 44) CMCGF46 (Queen… Read More »

Electric Warf – Planned Maintenance

By | 15:08 22 January 2018

Maintenance start time: 21:00 22/01/18 Maintenance end time: 00:00 22/01/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading our equipment and backhaul into our cabinet. All customer services fed from the following WarwickNet DSLAMs will lose connectivity whilst the circuits are migrated: CMCGF23 (Electric Warf) CMFOL44 (Foleshill Road) In the event… Read More »

Planned work notification – Shilton Industrial Estate (CMWAL72)

By | 16:34 08 January 2018

Maintenance start time: 10:00 13/01/18 Maintenance end time: 15:00 13/01/18 During the maintenance window stated above, a WarwickNet engineer will be upgrading our cabinet to provide PSTN lines as well as doing maintenance on the cabinet. We will also be upgrading our switch will cause an outage for all connected devices. All customer services fed… Read More »

Planned work notification – 10Gbit/s core link

By | 21:29 15 December 2017

Part of our 10Gbit/s core network will be undergoing emergency planned maintenance between 00:01 and 06:01 on Monday 18/12/17.   This work has been scheduled by the fibre supplier to investigate low light levels that could cause an uncontrolled outage if left unresolved. Traffic over the link will reconverge to take alternative routes through our core. … Read More »