Our Monitoring has alerted us that we have some street cabinet off line at Bristol Road Estate(SSGLR106), Ashville Industrial Estate (SSGLR135), Waterwells Business Park (SSHWK21). We have dispatched an engineer to site whose ETA is approximately 12:30.
Our monitoring has alerted us to an issue at our street cabinets at Cherry Court Business Park and Grovebury Road. We are currently investigating and will post further updates as we have them.
Our monitoring has alerted us to a mains power outage at Cranmore Industrial Estate. Western Power Distribution (WPD) have advised an estimated time to fix as being 13:15. We will provide more updates as we have them made available.
Our monitoring has alerted us to an issue at our street cabinet at Tanners Dr, Blakelands Industrial Estate, Milton Keynes MK14 5BW. We will post further updates as we have them.
Our monitoring has alerted us to an issue at our street cabinet at Sketchley Meadows Industrial Estate. Our investigation has shown that this has been caused by a loss of mains power. Western Power Distribution are aware of the issue and have provided an ETA to fix of 11:30. We will post further updates as… Read More »
We have been alerted to an issue affecting customers in Birmingham. Customers at the following sites are currently without service: Castle Vale (CMCAS87) Tyburn Trading Estate (CMERD118 & CMERD102) Garretts Green Industrial Estate (CMSTE47 & CMSTE78 & CMSTE66) Birmingham Business Park (CMCHEL51 & CMCHEL57 & CMCHEL63 & CMCHEL76) Coleshill Industrial Estate (CMCOLE20 & CMCOLE16) Elmdon Trading Estate (CMELMD15 & CMELMD14) Minworth Industrial… Read More »
Our engineers will be undertaking some disruptive work in the Abbey Park area, to run additional fibre to Starton so we can provide more locations with service. Planned Work Reference: WNPW-2018022501 Maintenance window start time (Local UK): 25/02/2018 09:00 Maintenance window end time (Local UK): 25/02/2018 17:00 Estimated duration of service-affecting work: 2 hours During… Read More »
We have been alerted to a power issue affecting our services at Royal Albert Wharf (RAW). We are continuing to investigate what has caused the issue, once rectified our equipment should come back online and restore service for affected customers.
Maintenance window start time: 20:00 16/02/18 Maintenance window end time: 22:00 16/02/18 During the maintenance window stated above, a WarwickNet engineer will be applying some minor configuration changes to several DSLAMs that provide services to some of our customers. This will cause customer lines on these DSLAMs to resync, resulting in a brief interruption to… Read More »
We have a planned outage of some Leicester sites. This outage will be in-between the following times. Planned work start time: 08:00 11/02/18 Planned work end time: 18:00 11/02/18 During the window stated above, our engineers will be moving and re-splicing our fibre to our cabinets. This is needed due to roadworks that will effect… Read More »