We are currently experiencing issues with our VoIP service. This is being investigated as a priority and we will provide further updates when they become available.
There has been a confirmed power outage which will impact network access at Denington Industrial Estate. Western Power Distribution currently have an estimated time of 18:00 this evening to restore power.
Our monitoring has alerted us to an issue at Umberslade Business Centre. We currently have engineers investigating and will provide further updates as we have them available
Our carrier has alerted us of an issue with calls to the EE network. This appears to be an issue with EE, however our engineers are continuing to investigate. Further updates will be posted when they become available.
Our monitoring has alerted us to a loss of mains power at Dodwells Bridge Industrial Estate. We have lost service for properties fed from our cabinet near the Coventry Road junctions and have approximately 20 minutes of Battery backup left for our cabinet opposite Jacknell Road. Western Power Distribution have confirmed a mains power outage… Read More »
An engineer from our hardware vendor will be making some minor changes to equipment serving Coventry Business Park on 22/05/2017 between 19:00-21:00. This may cause one or more customer lines to reconnect, causing a brief interruption to service. The purpose of these works is to improve connection speeds for some customers on the park. Anyone… Read More »
WarwickNet will be performing some upgrades to the broadband aggregation routers serving Stoneleigh Park customers on Sunday 21/05/2017 between 19:00 – 20:00 in order to increase capacity available on the site. All broadband customers on Stoneleigh Park will experience a brief loss of service during this time while their router reconnects. Any customers whose service… Read More »
There have been many news reports of vulnerabilities in some models of Zyxel routers being actively exploited and causing interruptions to internet services: http://www.theregister.co.uk/2016/12/02/broadband_mirai_takedown_analysis/ WarwickNet has spoken with Zyxel and confirmed that this flaw does NOT affect any of the models that WarwickNet supply as part of our broadband products, so WarwickNet customers using… Read More »
WarwickNet’s cloud backup service will be undergoing maintenance this morning (07/11/2016) between 10:00 and 12:00. New backup jobs during this time will be rejected, and will automatically retry later after our maintenance. Update 10:37: This maintenance has been completed and backups are running as usual. Please contact WarwickNet support if you are having any problems.
We will be performing maintenance at Charter Avenue Industrial Estate to replace a faulty piece of equipment. This will cause a short outage during the window bellow: Planned Work Start (Local UK): 23/09/2016 19:00 Planned Work End (Local UK): 23/09/2016 20:00 We expect the outage to last 10 minutes, however the entire period should be… Read More »