Category Archives: Uncategorized

VoIP Issues

By | 16:46 17 November 2017

We are currently experiencing issues with our VoIP service. This is being investigated as a priority and we will provide further updates when they become available.

Loss of mains power at Dodwells Bridge Industrial Estate

By | 19:53 04 July 2017

Our monitoring has alerted us to a loss of mains power at Dodwells Bridge Industrial Estate. We have lost service for properties fed from our cabinet near the Coventry Road junctions and have approximately 20 minutes of Battery backup left for our cabinet opposite Jacknell Road. Western Power Distribution have confirmed a mains power outage… Read More »

Coventry Business Park cabinet maintenance

By | 16:51 19 May 2017

An engineer from our hardware vendor will be making some minor changes to equipment serving Coventry Business Park on 22/05/2017 between 19:00-21:00.  This may cause one or more customer lines to reconnect, causing a brief interruption to service.  The purpose of these works is to improve connection speeds for some customers on the park. Anyone… Read More »

Broadband router maintenance affecting Stoneleigh Park

By | 14:13 19 May 2017

WarwickNet will be performing some upgrades to the broadband aggregation routers serving Stoneleigh Park customers on Sunday 21/05/2017 between 19:00 – 20:00 in order to increase capacity available on the site. All broadband customers on Stoneleigh Park will experience a brief loss of service during this time while their router reconnects.  Any customers whose service… Read More »

Zyxel router vulnerabilities: WarwickNet models are not affected

By | 14:59 02 December 2016

  There have been many news reports of vulnerabilities in some models of Zyxel routers being actively exploited and causing interruptions to internet services: http://www.theregister.co.uk/2016/12/02/broadband_mirai_takedown_analysis/ WarwickNet has spoken with Zyxel and confirmed that this flaw does NOT affect any of the models that WarwickNet supply as part of our broadband products, so WarwickNet customers using… Read More »

Warwick Backup maintenance

By | 10:14 07 November 2016

WarwickNet’s cloud backup service will be undergoing maintenance this morning (07/11/2016) between 10:00 and 12:00.  New backup jobs during this time will be rejected, and will automatically retry later after our maintenance. Update 10:37: This maintenance has been completed and backups are running as usual.  Please contact WarwickNet support if you are having any problems.