Loss of service affecting sites in Gloucestershire

By | 04:55 14 April 2018

We have been alerted to a loss of service affecting customers at the following locations in the Gloucestershire area: SSGLR81 (Madleaze Industrial Estate) SSGLR106 (Ashville Industrial Estate) SSGLR93 (Bristol Road Industrial Estate) SSGLR135 (Shepherd Road) SSHWK14 (Olympus Park) SSHWK21 (Waterwells Business Park) We believe that this is due to a loss of power at SSGLR81,… Read More »

Repeat loss of service at London Road Industrial Estate

By | 14:10 13 April 2018

We have been alerted to a further repeat of the loss of service affecting customers at London Road Industrial Estate in Newbury (THNU52 and THNU79). The previous issue had been resolved according to the power supplier, so we will be escalating this with them as an urgent priority.

Planned work notification – voip3.warwicknet.com server migration

By | 12:34 10 April 2018

Ref: WNPM-2018041901 Maintenance start time: 20:00 19/04/18 Maintenance end time: 21:00 19/04/18 During the maintenance window stated above, WarwickNet and our third party supplier will be working together to change the IP address that is used to serve multiple customer voice services to provide continued resiliency. For the vast majority of customers, this maintenance should… Read More »

Loss of service at Grovebury Road in Leighton Buzzard

By | 03:39 10 April 2018

We have been alerted to a loss of service affecting customers at Grovebury Road in Leighton Buzzard (SMLBD42). There are no confirmed power outages in the area, so at this time believe a site visit will be required. We will provide further updates as they are made available to us.

Planned work notification – Commissioning additional 10G link

By | 17:41 03 April 2018

Maintenance start time: 20:00 05/04/18 Maintenance end time: 22:00 05/04/18 During the maintenance window stated above, a WarwickNet engineer will be commissioning an additional 10G link between two core London POPs.  This work is not anticipated to be service-affecting, however the maintenance window should be considered “at risk”. If you encounter connectivity issues with your… Read More »

Loss of mains power at Minworth Industrial Estate

By | 09:03 29 March 2018

Our Monitoring has alerted us to a loss of mains power, which is currently effecting services from the following cabinets at Minworth Industrial Estate CMASHF12 CMASHF28 CMASHF23 CMASHF34 Western Power have advised that the ETA for power restoration at this time is 14:00 this afternoon. We shall provide more updates as we have them available.