Power outage affecting customers at Weldon South Industrial Estate (EMCRRBY53)

By | 11:46 am 05 October 2017

There is currently a power outage affecting our DSLAM at Weldon South Industrial Estate (EMCRRBY53).  The equipment on-site is running on UPS power, which is currently providing continuity of service for any customers with power.  The batteries are expected to provide power until approximately 13:10.  If mains power has not been restored by this time,… Read More »

Power outage affecting customers at Holly Farm Business Park

By | 9:27 am 30 September 2017

There is currently a power outage affecting our Holly Farm POP.  The equipment on-site is running on UPS power, which is currently providing continuity of service for any customers with power (or those at other locations served from this POP).  The batteries are expected to provide power until approximately 10:00.  If mains power has not… Read More »

Power outage affecting customers at SMBT73

By | 9:20 am 30 September 2017

We have been alerted to a loss of power affecting our cabinet at SMBT73.  Western Power Distribution currently advise that power is expected to be restored at approximately 10:00. The equipment in this cabinet is currently offline and customers served from this cabinet will be experiencing a loss of service at the present time.

Broadband aggregation router maintenance

By | 11:56 am 29 September 2017

WarwickNet will be performing some upgrades to the broadband aggregation routers serving broadband customers at the following sites: CMBIN27 CMBIN70 CMBIN71 CMCGF4 CMCGF29 CMCGF46 CMCGF57 CMEARD46 CMTIL36 CV5 Offices EMBRAUN32 EMBRAUN34 EMCOALV33 EMCOALV41 EMSTBBS19 CMCGF57 This work will be carried out on 04/10/17 between 00:01 and 01:00. Broadband customers at the affected sites will experience a… Read More »

Planned Network Maintenance: Interxion

By | 2:25 pm 26 September 2017

A WarwickNet engineer will be performing a minor configuration change on our core equipment at Interxion during the maintenance window specified below. Work start time: 00:01 04/10/17 Work end time: 01:00 04/10/17 This work will cause a brief (<30 second) interruption to service for some Leased Line customers served from Interxion.  This work has been… Read More »

Planned Network Maintenance – Binley Industrial Estate

By | 10:58 am 26 September 2017

During the timeframe stated below engineers will be completing routine maintenance in our cabinet on the corner of Herald Way and Progress Way. This maintenance is taking place to prevent an uncontrolled outage and will incur a loss of service. Planned Work Ref: WNPM-2017092701 Maintenance window start time (Local UK): 27/09/2017 18:00 Maintenance window end time… Read More »

Service outage – Multiple locations

By | 9:08 am 24 September 2017

Our monitoring has alerted us to an issue for locations listed below. Freemans Commin Industrial Estate Friday Street Industrial Estate Chartwell Drive Industrial Estate Gorse Hill Industrial Estate Whitwick Business Park Willow Farm Business Park We currently have engineers investigating and will provide further updates as we have them available.

VoIP service issue

By | 4:03 pm 20 September 2017

We have been alerted by our carrier that they are experiencing an issue with call routing via an upstream provider. They are currently investigating the issue and will be providing further updates as they become available.

Electricity Meter change at Westwood Business Park

By | 2:44 pm 19 September 2017

Our electricity supplier will be performing a meter upgrade in our cabinet that serves Westwood Business park. Planned Work Start (Local UK): 21/09/2017 08:00 Planned Work End (Local UK): 21/09/2017 12:00 We will have an engineer on site during the maintenance window powering the cabinet with a backup generator, however services should be considered ‘At-Risk’