Planned work notification – DSLAM upgrade at CMBIN27, CMBIN70 (Binley Industrial Estate)

By | 11:30 17 November 2017

Maintenance start time: 14:00 26/11/17 Maintenance end time: 17:00 26/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at CMBIN27 and CMBIN70 (Binley Industrial Estate).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will… Read More »

Planned work notification – DSLAM upgrade at CMTIL38 (Westwood)

By | 11:25 17 November 2017

Maintenance start time: 10:00 26/11/17 Maintenance end time: 13:00 26/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at CMTIL38 (Westwood).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will lose connectivity whilst the… Read More »

Rescheduled planned work notification – DSLAM upgrade at CMCAS87

By | 11:24 17 November 2017

Maintenance start time: 14:00 25/11/17 Maintenance end time: 17:00 25/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAM serving customers at CMCAS87 (Park Lane).  This upgrade will provide additional capacity at this site in addition to future services. All customer services fed from this DSLAM will lose connectivity whilst… Read More »

Planned work notification – DSLAM upgrade at EMDRRBB119 (Pride Park)

By | 11:16 17 November 2017

Maintenance start time: 10:00 25/11/17 Maintenance end time: 13:00 25/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at EMDRRBB119 (Pride Park).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will lose connectivity whilst… Read More »

Planned work notification – Migration of some Premium Internet Access & Leased Line customers

By | 10:52 15 November 2017

We will be migrating Leased Line and Premium Internet Access customer connections to utilise a new backhaul link at the following sites: Stratford Enterprise Park (CMSTRA47) Mansley Business Centre Turnpike Gate House The work will take place in the following maintenance window: Work start: 17/11/17 20:00 Work end: 17/11/17 22:00 The disruption to service is… Read More »

Planned work notification – DSLAM at CMCAS87

By | 11:52 07 November 2017

Maintenance start time: 13:00 12/11/17 Maintenance end time: 16:00 12/11/17 During the maintenance window stated above, a WarwickNet engineer will be working on the DSLAM serving customers at CMCAS87 (Castle Vale). This work is in preparation for the DSLAM upgrade later in the month. All customer services fed from this DSLAM & also ALL the… Read More »

Hardware failure Warwick Innovation Centre

By | 15:03 02 November 2017

Our monitoring has alerted that we have had a hardware failure in one of our core devices at Warwick Innovation Centre (WIC). This will have caused a loss of service for Broadband customers at: Warwick Innovation Centre, Holly Farm, Stratford Enterprise Park and Hatton Technology Park We have an engineer on route with replacement hardware.… Read More »

Planned work notification – High March Industrial Estate (EMDAVEN7)

By | 12:19 02 November 2017

A WarwickNet engineer will be working to upgrade the backhaul connectivity for High March Industrial Estate (EMDAVEN7) during the maintenance window below: Planned work start: 09/11/17 18:00 Planned work end: 09/11/17 20:00 During this time, customers at High March Industrial Estate (EMDAVEN7) will experience a brief loss of connectivity whilst the backhaul for the cabinet… Read More »

Planned work notification – DSLAM upgrades at EMCRRBY52, EMCRRBY60

By | 16:45 31 October 2017

Maintenance start time: 07:30 05/11/17 Maintenance end time: 16:00 05/11/17 During the maintenance window stated above, a WarwickNet engineer will be upgrading the DSLAMs serving customers at EMCRRBY52 and EMCRRBY60(Corbygate Business Park).  These upgrades will provide additional capacity at this site in addition to future services. All customer services fed from these DSLAMs will lose… Read More »

Loss of mains power – Leicester

By | 08:39 31 October 2017

Our monitoring has alerted us that we have lost connectivity with our street cabinets EMGLNFI9, EMGLNFI21 and EMGLNFI32 on Scudamore Rd and Wembley Rd in the LE3 area of Leicester. Western Power Distribution have confirmed there is a mains power outage, with an ETA to fix of 09:30.